doubletree hilton salt lake city airport reviews

It's unfortunate with a great hotel, good food, hotel shuttle that I won't be staying their again or recommending it to our company again.Lively Breckenridge epitomises the USA ski experience – big powder, big terrain and big energy. The housekeeper was surprised that there wasn't one and sent a young man to deliver it that came to the room like we were bothering him for asking for one. We did have to ask for house cleaning to bring a bathroom trash can because there was not one. Besides the bad service, room was nice & comfortable. I also had someone (I think Boise?) call my room twice asking for a credit card to put on file. Chantelle said she would have the manger work on it and I have yet to see a credit.

I asked that our restaurant charge be changed to the master of file. This should have been in their notes and on the contract as I'm one of the only names that our company pays for the incidentals. She proceeded to tell me I had to put a credit card on file, when our company pays for the room and my incidentals. We had check-in our bags while we ate and instead of getting them for us she said can you come here to find them, you'll find them faster. She seemed overwhelmed with the people in line waiting to check in. I payed for the food and the tried to check in. She asked for the soda to go and he brings her a cup that had some type of food on it. He also forgot our dessert order and had to remind him again. I had to ask him multiple times for the cheese & peppers for my pizza. I ate at their restaurant which food was great, waiter had to many tables to help.

I've stayed at other locations that will take you a 3 mile radius. The hotel offers a shuttle to the airport only. Got to the hotel at 1pm to be told no rooms available yet and I can check in at 3pm. The hotel it self is nice, but staff was not good at all.

Doubletree hilton salt lake city airport reviews